How Often Should My Ecommerce Business Have a Promotion?

Promotions can be a fantastic way to boost business and get shoppers to your digital storefront. Who doesn't love a good deal? You can use these limited-time events to increase brand awareness, drive traffic to your app or site, and experience a nice increase in revenue.

When done correctly, promotions can lead to long-term growth. But how often should you have them?

Ensuring Promotions Leave a Lasting Impact

Here's the thing about sales events and promotions: You must be strategic about how you do them. Some retailers make sales a regular thing, offering non-stop promotions. While that might seem appealing initially, it quickly affects how shoppers view your brand.

Constant sales can make your digital store focus exclusively on offering discount items. It can cheapen your reputation, leaving shoppers to wonder if there's anything wrong with your product.

There's a delicate balance between doing promotions often enough to keep customers interested and spacing them out to help your business in the long run.

As your brand grows and evolves, your strategies should follow. More established companies can usually offer fewer promotions because the power of their brand name is enough to keep customers coming back. Meanwhile, newer businesses might benefit from frequent sales early on to bring in as many people as possible.

The right messaging for ecommerce promotions makes all the difference. It's about notifying customers of sales at the right time and making these events feel exclusive.

Creating Sale Scarcity

Generally, it's best to have a promotion once per quarter. Around four or five significant sales events per year result in scarcity that positively impacts your business.

When you use proper in-app or on-site messaging for ecommerce promotions, it creates genuine interest. Limiting these events to one every quarter makes them special. Customers see it as a big deal and may even save up to spend, leaving you with a significant uptick in revenue.

Using Promotions to Your Advantage

Sales aren't only about getting rid of unsold stock. They're valuable tools that can take your business to the next level. Be strategic and find the right balance for your store, and promotions can be a big hit.

Read a similar article about tailored customer messaging here at this page.